Privacy is very important, below we show you how we deal with it at Vaivén.

RESPONSABLE 

María Rodríguez García ("responsible for the file") based at C / Professor Manuel Olivencia Ruiz, 13. Pº 7 D, 41019. Seville, Spain. With CIF 28 841 802 D. The website: www.vaivenmultibrand.com

PURPOSES 

  • When you shop at Vaivén we collect the personal information you provide us, such as your name, address and email address. As part of the buying and selling process and solely for that purpose. 

  • Respond to requests or any type of request or query that you require through any of the contact forms that we make available to you. Send you information or documentation that you request from us. In any case, the purposes will be those related to the means of communication used and the request made.

  • Send you commercial information about products or services related to our activity whenever you want and until you want.

  • To comply with the legal obligations that affect us.

  • To manage, where appropriate, the subscription to the newsletter, blog, etc.

  • In the case of Curriculums received to proceed with the selection of candidates to fill jobs. The consequence of obtaining the personal data communicated will be participation in the selection processes to fill jobs.

SOCIAL NETWORKS

We can use social networks as a means of communication and promotion of our products and services. In no case do we use the data for non-permitted purposes. We are not responsible for the content, comments, opinions or information, our own or that of third parties, that users publish in our accounts created on Facebook, Twitter, etc. You can use our content for lawful purposes, as long as you mention its origin or author. Keep in mind that the use of social networks is conditioned by the privacy policies of each of them.

Facebook: https://www.facebook.com/policy.php?ref=pf

Twitter: http://www.twitterenespanol.net/privacy_policy.php

Pinterest: https://policy.pinterest.com/es/privacy-policy

Instagram: https://es-la.facebook.com/help/instagram/155833707900388

DATA CONSERVATION PERIODS

The data provided will be kept for the time necessary for the fulfillment of the purposes for which they were collected or their deletion is not requested by the interested party and for the time necessary to comply with legal obligations and maintain the subscribed relationship.

LEGITIMATION OF THE TREATMENT

We use your data in accordance with Spanish and European data protection regulations and in accordance with the following legal bases:

  • You have given us your consent to the processing of your personal data. This consent can be withdrawn at any time.

  • The processing of your data is necessary for the fulfillment of a legal obligation.

  • The processing of your data is necessary for the provision of a contracted service or product.

  • The processing of your data is due to a legitimate interest as long as the rights or freedoms of the owner of the data do not prevail.

As treatment managers, the Provider has contracted the following service providers, who have committed to compliance with the regulatory provisions of application in terms of data protection, at the time of their contracting:

  • Shopify Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

    Your data is stored through Shopify's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

    Payment:

    If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card details. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). The data of your purchase transaction is stored only as long as is necessary to complete your purchase transaction. Once completed, the purchase transaction information is deleted.

    All direct payment gateways adhere to the standards set by PCI-DSS as administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express, and Discover.

    PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

    For more information, you can also read the Shopify Terms of Service (https://www.shopify.com/legal/terms) or the Privacy Statement (https://www.shopify.com/legal/privacy).

  • María Dolores Trigo Marabel (with registered office at Avda. Emilio Lemos, Edificio Torre Este, nº2 floor 8 module 607.2. 41020 Seville), hereinafter "Marabel", the protection of your personal data is a priority. Marabel expresses its respect and compliance with current legislation on data protection, thus this privacy policy aims to provide maximum transparency about the processing of your personal data by Marabel.

  • Google LLC, with address at 1600 Amphitheater Parkway, 94043, Mountain View (California), United States, which provides GSuite services, consisting of cloud computing services and email, Privacy Policy and other legal aspects of said company at the following link: https://www.google.com/intl/es/policies/privacy/Google participates and has certified its compliance with the framework of the agreement between the US and the European Union called Privacy Shield, having committed to submit all personal information received from member countries of the European Union to the principles derived from the Privacy Shield. Google's adherence to the Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active More information about the Privacy Shield on the US Department of Commerce website: https: //www.privacyshield .gov / welcome

ACCURACY AND TRUTH OF THE DATA PROVIDED

We inform you of the voluntary nature in the collection of your data and that your non-response does not entail any negative consequence, except for the data considered essential (for example, by means of an asterisk in the registration forms, clients, contact or subscription request to newsletters) without which we will not be able to provide you with the requested information or service. As long as you do not state otherwise, we understand that you give your consent to their treatment and they are updated.

In order to offer you the best service, we need the data provided to be accurate and up-to-date. If you are a minor, the prior authorization of your parents or legal representatives will be necessary to be able to carry out the processing of personal data.

COMMUNICATION OF DATA

No transfers are foreseen except legal or necessary obligations for the provision of the service and / or products requested.

SECURITY

The personal data that you provide us of which you are the owner, authorized person or legal representative are incorporated into our management databases. At the time of recording these data, we are responsible for them and consequently we apply all the means at our disposal to treat them with the utmost confidentiality, in a lawful, loyal, transparent, adequate and limited way, we establish the necessary measures to avoid their loss, misuse, alteration or unauthorized access.

RIGHTS OF THE HOLDERS OF THE DATA SUBJECT TO TREATMENT

You can access your personal data, you can request the rectification of inaccurate or incomplete data and request its deletion when these, among other reasons, are no longer necessary for the purposes that were collected, you can request their portability, you can request the limitation to the treatment of The same, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. This company will stop processing the data, except for compelling legitimate reasons or the exercise of possible claims. You can also challenge automated individual decisions where appropriate. To exercise your rights, you can send a letter to the contact address that appears on the website, attaching a photocopy of your ID or valid identification document and details of the request for the right you wish to exercise.

You can request more information or make a claim, if you consider that your rights have not been duly addressed before the Spanish Agency for Data Protection (aepd.es). You can also withdraw consent at any time, without affecting the legality of the treatment prior to its withdrawal.

 

COOKIES POLICY

Cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, they can be used to recognize to the user .. The user's browser memorizes cookies on the hard drive only during the current session, occupying a minimum memory space and not harming the computer. Cookies do not contain any kind of specific personal information, and most of them are deleted from the hard drive at the end of the browser session (so-called session cookies).

Most browsers accept cookies as standard and, regardless of them, allow or prevent temporary or memorized cookies in the security settings.

Without your express consent –by activating cookies in your browser– VAIVENMULTIBRAND.COM will not link in the cookies the data stored with your personal data provided at the time of registration or purchase.

What types of cookies does this website use?

  • Technical cookies: These are those that allow the user to navigate through a web page, platform or application and use the different options or services that exist in it, such as, for example, controlling traffic and data communication, identifying the session, access parts of restricted access, remember the elements that make up an order, carry out the process of purchasing an order, make a request for registration or participation in an event, use security elements while browsing, store content for dissemination of videos or sound or share content through social networks.

  • Personalization cookies: These are those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user's terminal, such as the language, the type of browser through which the service is accessed. , the regional configuration from where you access the service, etc.

  • Analysis cookies: These are those that are well treated by us or by third parties, allow us to quantify the number of users and thus carry out the statistical measurement and analysis of the use that users make of the service offered. For this, your browsing on our website is analyzed in order to improve the offer of products or services that we offer you.

  • Third-party cookies: The VAIVENMULTIBRAND.COM website may use third-party services that, on behalf of Google analytics, will collect information for statistical purposes, on the use of the Site by the user and for the provision of other services related to the activity of the Website. and other Internet services.

    In particular, this website uses Google Analytics, a web analytics service provided by Google, Inc. domiciled in the United States with headquarters at 1600 Amphitheater Parkway, Mountain View, California 94043. For the provision of these services, they use Cookies that collect information, including the user's IP address, which will be transmitted, processed and stored by Google in the terms set out on the Google.com website. Including the possible transmission of said information to third parties for reasons of legal requirement or when said third parties process the information on behalf of Google.

The User expressly accepts, by using this Site, the treatment of the information collected in the manner and for the aforementioned purposes. And it also acknowledges knowing the possibility of rejecting the treatment of such data or information by rejecting the use of Cookies by selecting the appropriate settings for this purpose in your browser. Although this option to block Cookies in your browser may not allow you to fully use all the functionality of the Website.

You can allow, block or delete the cookies installed on your computer by configuring the options of the browser installed on your computer:

Chrome Explorer Firefox Safari

If you have questions about this cookie policy, you can contact us at info@vaivenmultibrand.com